When you invest in crt recycling machines equipment, the warranty is one of the most important things to look at before you sign the order. A CRT recycling machine is a long-term investment, and knowing exactly what protection you get after the machine arrives can save you from unexpected downtime and repair costs. In this article, we explain the warranty policy on CRT recycling machines from San Lan Technologies, what it covers, and the after-sales support that comes with every machine.
What warranty does San Lan offer on CRT recycling machines?
San Lan Technologies Co., Ltd provides a standard 12-month warranty on its CRT recycling machines equipment. The warranty covers the machine body and its key components against manufacturing defects under normal operating conditions. If any part fails because of material or workmanship problems during this period, San Lan will repair or ｒｅｐｌａｃｅ the defective part free of charge.
The warranty applies to the two main CRT recycling machines in San Lan's product line:
- The crt cutter with ni-chrome heater (Model CRTC-002), which uses a Ni-chrome heating wire to separate the panel and funnel glass while collecting phosphor powder. It handles screens from 14 to 33 inches and completes each cut in about 90 seconds.
- The crt cutter with diamond cutter, a mechanical cutting solution that includes a diamond cutting station, a dust collector, a glass crushing workbench and a belt conveyor. It cuts each unit in about 25 seconds and handles screens from 14 to 29 inches.
What does the warranty cover?
The standard warranty covers manufacturing defects in materials and workmanship, failure of electrical and mechanical components under normal use, and free repair or replacement of defective parts. It also includes technical guidance for troubleshooting during the warranty period, so you are never left alone when a problem appears.
As with most industrial equipment, the warranty does not cover damage caused by improper operation, unauthorized modification, or normal wear and tear of consumable parts such as heating wires and cutting blades. These are routine replacement items that depend on how often the machine is used.
After-sales support that goes beyond the warranty
What really matters in e-waste recycling is not just the length of the warranty, but the support you receive when you need it. San Lan's technical support team has over 15 years of experience in e-waste recycling machines, and the company has built a strong reputation for after-sales service with customers in more than 21 countries.
- Installation and commissioning: San Lan's engineers can guide installation on site and help you commission the whole line, so your plant starts producing as soon as possible.
- Operator training: San Lan helps train your employees so they can run the CRT recycling machine safely and efficiently.
- Spare parts supply: Genuine spare parts are available to keep your machine running without long waiting times.
- Remote troubleshooting: If a problem occurs, San Lan's engineers will work with you to find the cause and provide a solution quickly.
Why warranty matters for CRT recycling equipment
CRT monitors and televisions contain leaded glass and phosphor powder, which must be handled carefully during dismantling. A reliable machine with solid warranty support keeps your recycling line running and helps you stay compliant with environmental requirements. With San Lan's experience in EPC projects and one-stop purchasing, you get not only a machine but a long-term partner for your recycling business.
Conclusion
San Lan Technologies provides a standard 12-month warranty on its crt recycling machines equipment, backed by experienced engineers and worldwide after-sales service. If you are planning to start or expand a CRT recycling line, contact San Lan to discuss your requirements and get a clear picture of the warranty and support you can expect.
